You are not choosing flowers. You are choosing how far up the vessel the water has to come, and we send whatever was best on Wednesday.
Everything travels with its feet in water in a lined crate, not wrapped dry in a courier bag. We hand it over, take last week's vessel back, and if you are out it goes in the shade with a note.
If something arrives tired, send a photograph the same day and the next drop is free. It has happened nine times in three years and seven of those were the heatwave in July.